IT Service Desk Consultant

BernePermanentInformation Technology, Telecommunications2018-10-12Bachelor / University of Applied Sciences
On behalf of our client, leader in its field, we are looking for a :

IT Service Desk Consultant

Your challenges

You provide 1st level support in a 24/7 shift model to customers.
You prioritize and dispatch incidents and requests.
You are in charge of troubleshooting and resolving incidents and applying corrective actions.
You escalate incidents and do the follow-up.

Your skills

  • Degree in IT or equivalent
  • Minimum 3 years of experience in a similar position
  • Knowledge of ITIL methodology
  • Customer and service oriented attitude
  • Fluency in French or German. Excellent command of English

Your horizons

Do you think you have what it takes to face this challenge? Don't hesitate to contact me on or +41 58 233 27 08 or apply directly on this advert.

Don't think it's the right opportunity for you, but this caught your curiosity about Spring Professional? I'm waiting for your contact anyway.

Your contact

Mme Adina Moraru, Consultant Retail, looks forward to answer your questions by phone +41 58 233 2700 or eMail.

You can apply directly online, or by eMail. Please mention reference JN -062018-207708 in your application